According to the World Bank, effective knowledge management comes down to three things: people, process, and technology. Traditionally, large organizations have relied on in-person training, and often maintain physical training centers to onboard new hires.
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Whether you sell auto insurance or life insurance, finding and managing shared knowledge quickly is always a priority.
But it's easier said than done.
Insurers offer a vast number of products and...
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New technologies will introduce major opportunities to the insurtech market in 2023, but may also bring some challenges. Companies will continue to improve and replace their legacy technology...
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In its series of predictions for 2022, Forrester writes that “insurers will find value in new processes, products, and distribution.” This is a fitting follow-up to 2021. Forrester previously argued...
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According to a recent report by Accenture, 66% of executives in the insurance industry say that digital transformation is rapidly accelerating.
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