How to Reduce Call Center Average Handling Time
Insurance call centers are often the first line of defense in answering a customer query.
Read MoreInsurance call centers are often the first line of defense in answering a customer query.
Read MoreThe majority of LinkedIn users don't complete their profiles. But as an insurance broker, that should be a priority for you.
Read MoreWhile the insurance industry at large is facing mounting pressure to digitize, there's perhaps no department more impacted than claims.
Read MoreUnderwriters perform essential tasks, But continuously combing through various guidelines and manuals to rate risk often slows them down.
Read MoreThe insurance industry has found itself at a crossroads.
Read MoreIn its series of predictions for 2022, Forrester writes that “insurers will find value in new processes, products, and distribution.” This is a fitting follow-up to 2021. Forrester previously argued...
Read MoreAccording to a recent report by Accenture, 66% of executives in the insurance industry say that digital transformation is rapidly accelerating.
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