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INSURANCE KNOWLEDGE MANAGEMENT FOR CALL CENTERS & OPERATIONS

Save Your Staff Hours Every Week.

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Instant information discovery and access where it matters most with ProNavigator - the only SaaS knowledge management platform purpose-built for insurance.

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Lower Handling Time At Scale

Enable your team to retrieve mission-critical insurance information in seconds as opposed to hours and lower average handling time (AHT) by significant margins. Less time searching for information means more time for other tasks. Give 5-10 hours back to every staff member every week to seize more revenue opportunities.

Lower Handling Time At Scale

Enable your team to retrieve mission-critical insurance information in seconds and lower average handling time (AHT) by significant margins. Less time searching for information means more time for other tasks. Give time back to your call center staff  to seize more revenue opportunities and provide superior customer service.

Get Up and Running in No Time

Tired of cumbersome IT implementations taking months of your time? ProNavigator powers a cloud-based platform that requires minimal IT support and can be up and running in weeks. Plus, our platform requires little maintenance going forward. A dedicated ProNavigator team is taking care of all the heavy lifting, so you just have to login and go. 

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Just Log In And Go

Tired of cumbersome IT implementations taking months of your time? Sage is a cloud-based platform that requires minimal IT support and can be up and running in less than 6 weeks. A dedicated ProNavigator team is taking care of everything so all you have to do is log in and go. And with Sage, onboarding new staff is a snap.

Just Log In And Go

Tired of cumbersome IT implementations taking months of your time? Sage is a cloud-based platform that requires minimal IT support and can be up and running in less than 6 weeks. A dedicated ProNavigator team is taking care of everything so all you have to do is log in and go. And with Sage, onboarding new staff is a snap.

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Find Everything in One Spot

Leverage ProNavigator to find all relevant insurance information in one place. A simple and intuitive user interface with industry-specific filters makes it easy to drill down on the content quickly. And with the instant availability of information, less training is needed and onboarding new staff can be done in a snap.

Search the Way You Speak

Unleash the speed of contextual AI to a central knowledge base of insurance documentation. ProNavigator applies cutting-edge machine learning and natural language processing trained on thousands of searches to understand the way front-line insurance workers speak. And it gets better with every search.

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Search the Way You Speak

Unleash the speed of contextual AI to a central knowledge base of insurance documentation. Sage by ProNavigator applies cutting-edge machine learning and natural language processing trained on thousands of searches to understand the way front-line insurance workers speak. And it gets better with every search.

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"ProNavigator helps to streamline access to product knowledge, limit phone calls, and have information at your fingertips, ultimately allowing more time to focus on: providing advice and excellent customer service."

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Chad Shurnaik
VP of Underwriting and Marketing

ProNavigator empowers extraordinary customer experiences across 100+ insurance organizations

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Ready to see ProNavigator in action? Experience firsthand how it can speed up your team’s response times like never before.

Ready to see Sage in action? Experience firsthand how Sage can speed up your team’s response times like never before.

Request a Demo