Modern Knowledge
Management for Insurance

Get the most out of your documents with ProNavigator. We're an award-winning insurance knowledge management platform that can easily organize, search, and distribute guidelines, wordings, operating procedures, and more.

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Organize and Search

Visual, clean, and intuitive

ProNavigator helps you spend less time searching and more time doing. Getting all of your content into ProNavigator is easy and fast, and our team works with you to make sure it stays up to date. Staff can quickly find content with versatile ways to organize, including favorites, sections, and labels, recently viewed, and our proprietary Insurance Intelligence augmented search.

Distribute and Measure

Easy Access meets Actionable Insights

Empower stakeholders and free up valuable management resources by enabling front-line staff to service demand. ProNavigator’s content management services ensure that your organization has up-to-date documents that are never out of date. Search analytics provide you with feedback on where knowledge gaps are and informs you of opportunities for growth within your business.

Onboard and Delight

Information sharing, streamlined

Eliminate onboarding bottlenecks and inefficiencies. ProNavigator gives new and tenured staff the workflow tools to quickly take information from content to their daily workflows, all while minimizing pings to managers and ensuring autonomy in their roles.

“HCC committed to ProNavigator being our only insurance resource platform. We centralized everything insurancewise on ProNavigator. Anything to do with insurance is in that one spot, regardless of your department or role.

Christine Paquette,
Director of Customer Solutions, HCC

“The convenience of having information in one centralized location equipped with a powerful search function and user-friendly interface ensures our broker partners can find exactly what they need, when they want it.”

Pattie Gibson
Sr. Director, Business Relationship, SGI

“We’ve already seen ProNavigator is continuing to evolve the product and we’ve already seen some improvements, which I think is great. They’re listening and open to our suggestions, which is a big factor in the partnership. If you were to ask our team if they could live without it they’d exclaim, ‘NO!’”

Nancy Barac CIP, RIBO
Senior Vice President Business Enablement, NFP

Check out more client stories

The Year in Search

See what your peers searched for last year. Learn about search trends, spikes across each quarter, and how they might impact the insurance industry.

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