KNOWLEDGE MANAGEMENT PLATFORM
The information your insurance team needs at their fingertips
Information powers your insurance business. But when that information is buried deep inside many different portals and drives, finding what you need can be painfully slow.
ProNavigator puts the information you need at your fingertips. Welcome to knowledge management for the on-demand era.
Manage everything in one place
All your underwriting manuals, policy wordings, job aids, process manuals, bulletins, and forms come together in one spot for your staff and agent network to access. No more juggling logins to multiple portals or hopping from folder to folder on a wild goose chase. Your teams get a single source of truth, your team leads get one easy place to manage everything.
Go deep with AI-powered search
CTRL-F keyword searches aren’t enough. Our AI goes deep on content to surface exactly what you want, no matter where it lives. And ProNavigator speaks the language of insurance, from the acronyms and custom coverage names all the way to the intent behind your words. Our AI has been trained on hundreds of thousands of insurance searches to understand what you need, and it gets smarter every day.
Go deep with AI-powered search
CTRL-F keyword searches aren’t enough. Our AI goes deep on content to surface exactly what you want, no matter where it lives. And Sage speaks the language of insurance, from the acronyms and custom coverage names all the way to the intent behind your words. Our AI has been trained on hundreds of thousands of insurance searches to understand what you need, and it gets smarter every day.
Get fast, accurate results
Quick filters help narrow results, info cards display the highlights, and a date stamp shows you how current it is. The full source document is only ever a click away.
See how our knowledge management platform can help your team members cut hours from their workloads each week.
“We live in a time where a lot of people have grown up with Google. As soon as they want information, they Google it and they have it. So when a consumer calls us, they’re expecting that we have it. ProNavigator helps us find the information we need very quickly to meet those on-demand consumer expectations.”
VP Insurance Operations, Drayden Insurance Ltd.
Keep your team in the loop
Bulletins and updates can be a daily affair. With our central announcement center, you’ve got an easy way to keep your team current with changes as they happen.
Ramp up quickly
If your team can use Google, your team can use ProNavigator—it’s that easy. Log in through a browser and things are ready to go. No software installs, IT infrastructure, or steep learning curves required.
Optimize with trend data
Our analytics tell you what users are asking and how often they ask. Use this data to understand information and training gaps in your business, as well as to identify new product and market opportunities.
“The complaint I was hearing frequently from staff was there were so many places to dig. It’s really frustrating, when you have that client already in a heightened mood, that you can’t find information quickly and efficiently. With ProNavigator, our team now has just one spot to go. It’s a win for the whole experience.”