WATERLOO, ONTARIO — October 15, 2025
ProNavigator, a leading provider of AI-enabled knowledge management software built for insurance, today announced that the company has joined Guidewire (NYSE: GWRE) PartnerConnect as a Technology partner. ProNavigator is headquartered in Waterloo, Ontario, with U.S. operations in Raleigh, North Carolina.
In addition, ProNavigator’s extension for Guidewire ClaimCenter is now available in the Guidewire Marketplace.
The extension enables ClaimCenter users to access ProNavigator’s AI-enabled knowledge management platform via an expert widget for accurate, up-to-date answers, without the need to navigate multiple systems or search through outdated documents.
With the extension, insurers can:
- Ensure answers are accurate, current, and provided with full context
- Quickly find information on guidelines, coverages, and service expectations
- Reduce time spent searching for answers and increase time serving customers
“We’re thrilled to partner with Guidewire to bring our AI-enabled knowledge management solution to the point of need inside ClaimCenter,” said Joseph D’Souza, Founder and CEO of ProNavigator. “This extension is a major step forward in delivering answers right when they are needed in the flow of work.”
“We are pleased to welcome ProNavigator to the Guidewire PartnerConnect program,” said Will Murphy, VP, Marketplace & Technology Alliances, Guidewire. “Delivering ProNavigator’s knowledge capabilities within Guidewire will enable faster, more confident decision-making for our shared customers.”
ProNavigator’s extension for Guidewire PolicyCenter is coming soon.
ProNavigator, a former Guidewire Insurtech Vanguard, was recently honored as the winner of InsurPitch Toronto 2025, an innovation contest where five Guidewire Insurtech Vanguards, selected by industry votes, competed before a live audience. As the winner, the company will pitch its solution once more at Guidewire Connections (October 27-30 in Las Vegas, Nevada) in Pitch Off: Battle of the Best, where the winners of InsurPitch London, Toronto, and Las Vegas will compete. ProNavigator will also showcase its extension at Guidewire Connections to the 3,000+ anticipated attendees.
More than 60 insurance organizations across North America rely on ProNavigator to support underwriting, claims, and service operations. With rapid deployment and measurable ROI in weeks, ProNavigator helps insurers improve speed and efficiency, fill talent gaps, and increase customer satisfaction.
Learn more at www.pronavigator.ai.
About ProNavigator
ProNavigator is the AI-enabled knowledge management platform built for insurance. Our solution consolidates and delivers accurate, up-to-date answers for distribution, underwriting, claims, and customer service teams - so they spend less time searching and more time delivering value. With over 60 insurance customers across the U.S. and Canada, ProNavigator is helping carriers, MGAs, and brokers work smarter, move faster, and serve better.
To learn more, visit www.pronavigator.ai.
Media Contact
ProNavigator
+1 855-906-5323
info@pronavigator.ai
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