The 2022 Year in Search report reflects the search trends we’ve seen in the ProNavigator platform over the last year. We’ve grouped search terms with overlapping themes into various search clusters.
In this report, we’ll share the trends we saw across each search cluster. Our team dug into spikes across each quarter, pulled out valuable insights, and discussed how they might impact the insurance industry.
Our hope is that this report highlights the power of knowledge management. In order to provide the best customer experience possible, insurers need to be confident in the content available to their team members. A powerful insurance knowledge management tool is the best way to do that.
