A generic knowledge management tool isn't built for the insurance industry. Here are five tips for migrating to the right tool for your business.
You've already implemented your knowledge management system — now it's time to see how well your employees have adopted it.
Change is hard, but hiring an outside change management firm can ease the transition. Here's what you should ask before hiring a firm.
Data silos are harmful to your business — leverage business process discovery to eliminate them once and for all.
We break down how the insurance industry can ride the impending retirement wave by focusing on the next generation of talent.
The first step in successful knowledge management is conducting a thorough content audit. Read on to learn how to get started.
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