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Insights Into Everything Insurance

Posts by Joseph D'Souza:

The Silent Asset: How Companies Can Leverage Institutional Knowledge From Highly Experienced Staff

Why You Should Read This:

  • Mostinsuranceorganizations have highly experienced & tenured staff
  • In areas such as claims and underwriting, these people have developed an innate wisdom that drives their success
  • That wisdom is often NOT documented anywhere – much of it is instinctual.
  • This article focuses on how to retain that knowledge and use technology to capture, manage and share that knowledge...
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Posts by Joseph D'Souza:

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